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Cisco 8865 IP Video Phone

  • Wideband audio
  • 5 SIP accounts
  • 2 x USB ports

The Cisco 8865 IP Video Phone combines an attractive new ergonomic design with 720p HD video and wideband audio for crystal-clear voice communications, “always-on” reliability. Encrypted voice communications for enhanced security. And access to a comprehensive suite of unified communications features.

Cisco 8865 Key Features

  • 5″ high resolution colour display (800×480 pixel)
  • 720p HD video
  • 2x 10/100/1000 Gigabit Ethernet Switch
  • PoE IEEE 802.3af/at Class 4 compliant (PSU available separately)
  • Wideband audio (G.722)5 SIP accounts (5 programmable line keys)
  • Hands-free talking (speaker phone)Wall mountable (optional wall mount kit available)
  • 2 x USB ports
  • Compatible with up to 3 x Cisco IP Phone 8800 Key Expansion Modules

The 8865 comes standard with two USB ports so you can charge your personal mobile devices when at your desk and stay connected when away from your desk. The IP Phone 8865 offers five programmable line keys. You can configure keys to support either multiple directory numbers or calling features such as speed dial. You can also boost productivity by handling multiple calls for each directory number using the multi-call-per-line feature. Fixed-function keys give you one-touch access to applications, messaging, directory, as well as often-used calling features such as hold/resume, transfer, and conference. A five-way navigation cluster helps you transition through menus more easily. Backlit acoustic keys provide flexibility for audio path selection and switching.



Features and Benefits

  • Ergonomic design The phone offers an easy-to-use interface and provides a traditional telephony-like user experience
  • Graphical display The 800 × 480, 24-bit colour, 5-in. WVGA display provides scrollable access to calling features and textbased
  • XML applications
  • Video
    720p HD video (encode and decode)
    H.264 and Cisco Application Visibility and Control (AVC)
  • Handset
    The handset is a standard wideband-capable audio handset (connects through an RJ-9 port)
    The standard coiled cord has a custom end for concealed cable routing beneath the phone (cord length is approximately 21 in. [55 cm] coiled and up to 72 in. (183 cm) extended)
  • The handset is hearing aid-compatible (HAC) and meets Federal Communications Commission (FCC) loudness requirements for the Americans with Disabilities Act (ADA). You can achieve
  • Section 508 loudness requirements by using industry-standard inline handset amplifiers such as Walker Equipment W- 10 or CE-100 amplifiers. The dial pad is also ADA-compliant
  • Speakerphone The full-duplex speakerphone gives you flexibility in placing and receiving calls with hands free. For added security, the audible dual tone multifrequency (DTMF) tones are masked when the speakerphone mode is used.
  • Analog headset The analog headset jack is a standard wideband-capable RJ-9 audio port
  • AUX port You can use an auxiliary port to support electronic hookswitch control with a third-party headset connected to it
  • External audio ports The phone has a 3.5-mm stereo line in/out jack (for optional external headset, speakers, or headphones)
  • USB Two USB ports enhance the usability of call handling by enabling wired or wireless headsets, in addition to providing charging capability to mobile devices such as smartphones or tablets
    ◦ A side USB port provides up to 500mA power output at 5V or 2.5W
    ◦ A back USB (in yellow) port provides 500mA power output and is upgradable to support up to 2.1A power output at 5V or 10.5W
  • Ethernet switch An internal 2-port Cisco Ethernet switch allows for a direct connection to a 10/100/1000BASE-T Ethernet network (IEEE 802.3i/802.3u/802.3ab) through an RJ-45 interface with single LAN connectivity for both the phone and a co-located PC
    The system administrator can designate separate VLANs (IEEE 802.1Q) for the PC and phone, providing improved security and reliability of voice and data traffic
  • Bluetooth
    The phone offers Bluetooth 4.1 LE, Enhanced Data Rate (EDR) Class 1 technology (up to 66-ft [20m] range)
    Hands-Free Profile (HFP) is supported for untethered headset connections and voice communications
    Phone Book Access Profile (PBAP) is supported for phone book object exchange between devices
  • Wi-Fi client As an alternative to wired Ethernet, the 8865 supports a Wi-Fi radio with integrated antenna enabling connectivity to a Wi-Fi access-point infrastructure, thereby saving on the labor costs of pulling Ethernet cables to every work location. Complete Wi-Fi specifications are included in Table 3 later in this document
  • Keys
    The phone has the following keys:
    ◦ Line keys
    ◦ Soft keys
    ◦ Back and release keys
    ◦ Four-way navigation and select keys
    ◦ Hold/Resume, Transfer, and Conference keys
    ◦ Messaging, Application, and Directory keys
    ◦ Standard keypad
    ◦ Volume-control toggle key
    ◦ Speakerphone, Headset, and Mute keys
  • Backlit indicator The phone supports backlit indicators for the audio path keys (Handset, Headset, and Speakerphone), select key, line keys, and message waiting
  • Replaceable bezel The phone includes a black bezel; an optional silver bezel is also orderable separately
  • Dual-position foot stand The display is easy-to-view and the buttons and keys are easy-to-use. The two-position foot stand supports viewing angles of 35 and 50 degrees; you can remove the foot stand for wall mounting, with mounting holes located on the base of the phone
  • Wall-mountable You can install the phone on a wall using an optional wall-mount kit (orderable separately)
  • Key expansion module (KEM) The phone supports up to three KEMs to expand from 5- to 113-line buttons. You have the convenience of many speed dials or programmable features
  • Physical security The phone is compatible with the Kensington Security Slot (K-Slot) antitheft system
  • Power Features
    IEEE Power over Ethernet (PoE)
    IEEE Power over Ethernet class 4 is supported. The phone is compatible with IEEE 802.3af, 802.3at and
    UPOE switch blades and supports both Cisco Discovery Protocol and Link Layer Discovery Protocol
    Power over Ethernet (LLDP-PoE)
  • Cisco IP Phone Power Cube 4 This optional power cube is used as an AC-to-DC (48V) power supply for non-PoE deployments. Use of the power cube 4 also requires the use of one of the corresponding AC country cords

Features and Specifications

  • Audio codec support G.711 a-law and mu-law, G.722, G.729a, Internet Low Bitrate Codec (iLBC), and Internet Speech Audio Codec (iSAC)
    Key call features support
    + Dialing
    Abbreviated dialing
    Adjustable ring tones and volume levels
    Adjustable display brightness
    Agent Greeting
    Application launch pad
    Auto-detection of headset
    Busy Lamp Field (BLF)
    BLF Pickup
    BLF speed dial
    Call forward
    Call forward notification
    Call filter
    Call history lists
    Call park
    Call pickup
    Call timer
    Call waiting
    Call chaperone
    Caller ID
    Corporate directory
    Conference, including traditional Join feature
    Cross Cluster Extension Mobility (EMCC)
    Direct transfer
    Extension mobility
    Fast-dial service
    Forced access codes and client matter codes
    Group call pickup
    Immediate divert
    Malicious-caller ID
    Message-waiting indicator (MWI)
    Meet-me conference
    Music on hold (MoH)
    Network profiles (automatic)
    On- and off-network distinctive ringing
    Personal directory
    Predialing before sending
    Private Line Automated Ringdown (PLAR)
    Ring tone per line appearance
    Service URL
    Shared line
    Silent monitoring and recording
    Speed dial
    Time and date display
    Uniform Resource Identifier (URI) dialing
    Visual Voicemail
    Whisper coaching
  • Mobility and remote access You can deploy the phones remotely with the following two options:
    You can have your phone remotely registered to the on-premises network through a built-in VPN client if the administrator has provisioned this VPN feature
    You also can directly connect to the on-premises network without VPN through Cisco Expressway if you are provided with log-in credentials. Contact your system administrator
  • Electronic hookswitch You can control the hookswitch electronically with a third-party headset connected to either the USB or
    auxiliary port, or directly paired with the phone through Bluetooth
  • Cisco Intelligent Proximity
    Audio path moving sends audio through the phone for a mobile device-connected call
    Call-history synchronization allows you to view placed and missed calls of your mobile device from the 8865
    Contact synchronization allows you to synchronize the contact objects from your mobile device to your 8865
  • Quality-of-service (QoS) options
    The phone supports Cisco Discovery Protocol and 802.1Q/p standards, and you can configure it with an 801.1Q VLAN header containing the VLAN ID overrides configured by the Admin
  • Network features
    Session Initiation Protocol (SIP) for signaling
    Session Description Protocol (SDP)
    IPv4 and IPv6
    User Datagram Protocol (UDP) (used only for Real-Time Transport Protocol [RTP] streams)
    Dynamic Host Configuration Protocol (DHCP) client or static configuration
    Gratuitous Address Resolution Protocol (GARP)
    Domain Name System (DNS)
    Trivial File Transfer Protocol (TFTP)
    Secure HTTP (HTTPS)
    Real-Time Transport Protocol (RTP)
    Real-Time Control Protocol (RTCP)
    Cisco Peer-to-Peer Distribution Protocol (PPDP)
    Cisco Discovery Protocol
    LLDP (including LLDP Media Endpoint Discovery [LLDP-MED])
    Switch speed auto-negotiation
  • Security features
    Secure boot
    Secure credential storage
    Device authentication
    Configuration file authentication and encryption
    Image authentication
    Random bit generation
    Hardware cryptographic acceleration
    Certificate Authority Proxy Function (CAPF)
    Manufacturer-Installed Certificates (MIC)
    Locally Significant Certificates (LSC)
    Ethernet 802.1x supplicant options: Extensible Authentication Protocol-Flexible Authentication via Secure
  • Tunneling (EAP-FAST) and Extensible Authentication Protocol-Transport Layer Security (EAP-TLS)
    Signaling authentication and encryption using TLS
    Media authentication and encryption using SRTP
    HTTPS for client and server
    Secure Shell (SSH) Protocol server
    Secure Sockets Layer (SSL)-based VPN client
  • Physical dimensions (H × W × D)
    9.01 x 10.13 x 3.87 in. (228.78 x 257.34 x 98.39 mm) (excluding foot stand)
  • Weight 2.97 lb (1.35 kg)
  • Phone-casing composition Polycarbonate acrylonitrile butadiene styrene (ABS) textured plastic; Cosmetic class A
  • Operating temperature 32 to 104°F (0 to 40°C)
  • Non operating temperature shock
    14 to 140°F (-10 to 60°C)
  • Humidity
    Operating 10 to 90%, noncondensing
    Nonoperating 10 to 95%, noncondensing


Whats in the Box
  • Cisco CP-8865 video phone
  • Handset and cord
  • Dual-position foot stand
  • Network cable
  • Quick start guide
  • (Power supply not included)

Next Day Delivery
For UK orders received before 12pm Monday to Friday, we operate a next business day delivery service, subject to availability. We use next day services from the leading delivery companies.

Specific Time Delivery
If you need an item urgently, or delivered at a specific time, please contact us.

Delivery Methods
We use several leading delivery companies. The majority of our deliveries are made by
DPD, including most international orders.

Shipping prices are calculated during the checkout process.
We deliver to almost every country. For international delivery services, we use DHL, a high quality, fast delivery service. Prices are provided based on the weight of the order; this is calculated when you reach the checkout.

For full shipping information please visit our shipping page.

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