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Polycom Trio 8500 Conference Phone

  • HD Voice
  • 5-inch colour LCD
  • Skype for Business

The Polycom Trio 8500 takes the ordinary conference call experience to the next level. Getting conference calls started shouldn’t be hard, frustrating and time-consuming. The sleek and sophisticated design of the Polycom Trio 8500 makes navigation simple to use. Easily start calls on time, every time. With Polycom’s legendary voice quality, you can be sure every syllable is crystal clear with Polycom HD Voice technology.

Polycom Trio 8500 Key Features

  • HD Voice
  • 5-inch colour LCD
  • Gesture-based, multitouch-capable capacitive touch screen
  • Integrated Bluetooth 4.0
  • Simple-to-use interface
  • Maximize investment
  • Polycom RealPresence Resource Manager
  • Powerful video performance
  • Versatile content sharing
  • Certified Skype for Business conference phone

User interface features

  • Gesture-based, multitouch-capable capacitive touch screen
  • 5-inch color LCD (720 x 1280 pixel), 9:16 aspect ratio
  • On-screen virtual keyboard
  • 1x USB 2.0 Type A-compliant host port USB battery charging BC1.2 compliant
  • 1x USB 2.0 Micro-B device port
  • Integrated Bluetooth 4.0
  • 3 illuminated mute buttons
  • Unicode UTF-8-character support
  • User interface localised in Arabic, Chinese, Danish, Dutch, English (Canada/US/UK), French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Slovenian, Spanish and Swedish

Audio Features

  • 3 cardioid microphones
  • Loudspeaker
    – Frequency 180-14,000 Hz
    – Volume: 90 dB at 0.5m peak volume
  • 14ft/4.3m microphone pickup range
  • Supported codecs:
    – G.711 (A-law and μ-law)
    – G.719
    – G.722
    – G.722.1, G.722.1C
    – G.729AB
    – Polycom SIren 7, Siren 14
    – SILK
  • Polycom HD Voice
  • Polycom Acoustic Clarity technology provides full-duplex conversations, acoustic echo cancellation and background noise suppression— Type 1 compliant (IEEE 1329 full duplex)
  • Polycom NoiseBlock
  • Voice activity detection
  • Comfort noise generation
  • DTMF tone generation (RFC 2833 and in-band)
  • Low-delay audio packet transmission
  • Adaptive jitter buffers
  • Packet loss concealment
  • Bluetooth device pairing for wideband speech and multimedia streaming (HFP/AD2P)

Call Handling Features

  • Up to 3 lines (max 1 Skype for Business)
  • Shared call/bridged line appearance
  • Distinctive incoming call treatment/call waiting
  • Call timer and call waiting
  • Call transfer, hold, divert (forward), pickup
  • Called, calling, connected party information
  • Local five-way audio conferencing
  • One-touch speed dial and meeting join
  • Do-not-disturb function
  • Local configurable digit map/dial plan
  • Corporate directory access using LDAP
  • Visual conference management

Network and Provisioning

  • Open SIP and Skype
  • SDP
  • IETF SIP (RFC 3261 and companion RFCs)
  • Single-port gigabit Ethernet 10/100/1000Base-TX across LAN
  • Manual or dynamic host configuration protocol (DHCP) network setup
  • Time and date synchronisation using SNTP
  • FTP/TFTP/HTTP/HTTPS server-based central provisioning
  • Polycom Zero Touch Provisioning
  • Provisioning and call server redundancy supported
  • QoS Support
    – IEEE 802.1p/Q tagging (VLAN), layer 3 TOS, and DSCP
  • VLAN-CDP, DHCP VLAN discovery LLDP-MED for VLAN discovery


  • 802.1X authentication and EAPOL
  • Media encryption via SRTP
  • Transport layer security (TLS v 1.2)
  • Encrypted configuration files
  • Digest authentication
  • Password login
  • Support for URL syntax with password for boot server address
  • HTTPS secure provisioning
  • Support for signed software executables


  • LAN IN: Built-in auto-sensing IEEE 802.3at. PoE Device (Class 4)1. Backward compatibility with IEEE 802.3af.
  • Optional Power kit includes extended single-port gigabit midspan, 802.3at Type 2 compliant, local power cord and network cable (2200-66740-xxx)


  • Japan MIC/VCCI Class B
  • FCC Part 15 (CFR 47) Class B
  • ICES-003 Class B
  • CISPR22 Class B
  • VCCI Class B
  • EN 301 489-1, EN 301 489-17
  • EN61000-3-2; EN61000-3-3
  • NZ Telepermit
  • Australia RCM
  • ROHS compliant
  • Energy Star compliant


  • US
    – FCC Part 15.247
  • Canada
    – RSS 247 Issue 1
  • EU
    – ETSI EN 300 328 v1.9.1
  • Japan
    – Japan Item (19)
  • Australia
    – AS/NZ4268


  • UL 60950-1
  • UL 62368-1
  • CE Mark
  • CAN/CSA-C22.2 No. 60950-1-03
  • CAN/CSA C22.2 No. 62368-1-14
  • EN 60950-1
  • EN 62368-1
  • IEC 60950-1
  • IEC 62368-1
  • AS/NZS 60950-1
  • AS/NZS 62368-1-17

Environmental Conditions

  • Operating temperature: 0° to 40°C (+32° to 104°F)
  • Relative humidity: 5% to 95% (non-condensing)
  • Storage temperature: -20° to +70°C (-4° to +160°F)

Polycom Trio 8500 ships with:

  • Either Phone Console (open SIP): 2200-66700-025 or Phone Console (Skype for Business): 2200-66700-019
  • 25ft/7.6m network cable CAT 5e
  • Cable wrap
  • Tactile overlay for improved accessibility
  • Setup sheet

Accessories (optional)

  • Polycom Trio 8500 Expansion Microphones (2200-65790-001)
  • USB 2.0 Cable, 4ft/1.2m (2200-49307-002)


  • 1 year

Country of origin

  • Laos

Phone dimensions (L x W x H)

  • 35.6 x 30.9 x 7cm

Phone Weight

  • 985 grams

Box dimensions (L x W x H)

  • 41 x 36 x 9cm
Whats in the Box

• Phone console
• 25ft/7.6m network cable CAT 5e
• Cable wrap
• Tactile overlay for improved accessibility
• Setup sheet


Next Day Delivery
For UK orders received before 12pm Monday to Friday, we operate a next business day delivery service, subject to availability. We use next day services from the leading delivery companies.

Specific Time Delivery
If you need an item urgently, or delivered at a specific time, please contact us.

Delivery Methods
We use several leading delivery companies. The majority of our deliveries are made by
DPD, including most international orders.

Shipping prices are calculated during the checkout process.
We deliver to almost every country. For international delivery services, we use DHL, a high quality, fast delivery service. Prices are provided based on the weight of the order; this is calculated when you reach the checkout.

For full shipping information please visit our shipping page.

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